Privacy Policy

Version

Effective Date: October 29, 2025
Last Updated: October 29, 2025

1. Introduction

This Privacy Policy describes the policies of CrickTeams ("we", "us", or "our"), 4256 Vallonia Dr, NC 27519, United States of America, email: info@crickteams.com, on the collection, use and disclosure of your information that we collect when you use our website (https://crickteams.com) and mobile applications (collectively, the "Service").


By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.


This Privacy Policy applies to our mobile applications available on iOS (Apple App Store) and Android (Google Play Store) platforms, as well as our website.


About CrickTeams: CrickTeams is a family-friendly cricket team management platform designed for cricket teams, clubs, coaches, and players of all ages. Our service provides tools for managing teams, scheduling matches and practices, tracking statistics, organizing tournaments, and coordinating team activities. CrickTeams does not contain age-restricted content and is appropriate for users of all ages, though users under 13 require parental consent and supervision.

2. Information We Collect

We collect and process the following categories of personal information:


2.1 Information You Provide

  • Account Information: Name, email address, phone number, date of birth, gender
  • Profile Information: Profile photos, cricket statistics, player preferences, team affiliations
  • Team Management Data: Match schedules, practice sessions, team rosters, tournament information, scores and statistics

2.2 Information Collected Automatically

  • Device Information: Device type, operating system, unique device identifiers, mobile network information
  • Usage Data: App features used, pages viewed, time spent on app, crash reports, performance data
  • Location Data: GPS location, IP address-based location (with your permission)
  • Log Data: IP address, browser type, access times, pages viewed

2.3 Information from Third Parties

  • Social media profile information (if you connect social media accounts)
  • Authentication services (Google, Apple, Facebook sign-in)
  • Analytics providers

3. Mobile App Permissions

Our mobile applications may request the following permissions:


  • Camera: To take photos for profile pictures and match documentation
  • Photo Library: To select and upload photos from your device
  • Location Services: To find nearby grounds, matches, and teammates
  • Notifications: To send match reminders, team updates, and app notifications
  • Contacts: To help you find and invite friends (optional)
  • Calendar: To add matches and practice sessions to your calendar
  • Storage: To cache data and improve app performance

You can manage these permissions at any time through your device settings. Denying permissions may limit certain app features.

4. How We Use Your Information

We use the information we collect for the following purposes:


  • Team Management: Managing team rosters, scheduling matches and practices, organizing tournaments and leagues, tracking player statistics and performance
  • Service Delivery: Creating and managing your account, coordinating team activities, facilitating communication between team members, coaches, and administrators
  • Personalization: Customizing your experience, recommending matches and teams based on your location and preferences, showing relevant content
  • Communication: Sending match reminders, practice notifications, score updates, team announcements, and service updates
  • Customer Support: Responding to inquiries, resolving issues, providing technical support
  • Analytics: Understanding how users interact with our app, improving features and performance, optimizing team management tools
  • Security: Detecting and preventing fraud, abuse, inappropriate content, and security incidents
  • Legal Compliance: Complying with legal obligations and enforcing our terms

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which you grant consent unless we are required to do otherwise by law.

5. How We Share Your Information

We may share your information in the following circumstances:


5.1 With Your Consent

We share information when you explicitly consent to such sharing, such as when you connect with other players or teams.


5.2 Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Cloud Hosting: Microsoft Azure (data storage and processing)
  • Analytics: Google Analytics, Firebase Analytics
  • Communication: Email services, SMS providers, push notification services
  • Authentication: Google Sign-In, Apple Sign-In, Facebook Login
  • Crash Reporting: Firebase Crashlytics or similar services

5.3 Within the CrickTeams Community

Certain information is visible to other users as part of the service functionality:

  • Your name, profile photo, and cricket statistics
  • Match participation and team memberships
  • Team rosters, schedules, and match results (visible to team members)

5.4 Legal Requirements

We may disclose your information:

  • To comply with applicable law, regulation, court order, or legal process
  • To enforce our terms of service and other agreements
  • To respond to claims of rights violations
  • To protect the rights, property, or safety of CrickTeams, our users, or the public

5.5 Business Transfers

If CrickTeams is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner.


We require third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

6. Data Security

The security of your information is important to us. We implement industry-standard security measures to protect your data:


  • Encryption of data in transit using SSL/TLS
  • Encryption of sensitive data at rest
  • Secure authentication mechanisms
  • Regular security audits and updates
  • Access controls and authentication for our systems
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.


  • Active Accounts: We retain data while your account is active
  • After Account Deletion: We delete or anonymize your personal data within 90 days, except where we need to retain certain information for legitimate business purposes or legal obligations
  • Backup Systems: Data in backup systems is deleted according to our backup retention schedule (typically 2 years maximum)
  • Legal Requirements: We may retain data longer if required by law or for dispute resolution

Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely for analytics and improvement purposes.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights:


8.1 Access and Portability

You have the right to access your personal data and request a copy in a portable format.


8.2 Correction

You can update or correct your personal information through your account settings or by contacting us.


8.3 Deletion

You can request deletion of your account and personal data. Go to Settings > Account > Delete Account, or contact us at info@crickteams.com.


8.4 Opt-Out

  • Marketing Communications: Unsubscribe via links in emails or adjust notification settings in the app
  • Push Notifications: Disable in your device or app settings
  • Location Services: Disable in your device settings
  • Cookies: See our Cookie Policy

8.5 Object to Processing

You may object to certain types of data processing, including processing for direct marketing.


8.6 Withdraw Consent

Where we rely on your consent, you can withdraw it at any time.


8.7 Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority.


To exercise these rights, contact us at info@crickteams.com. We will respond to your request in accordance with applicable law, typically within 30 days.


Note: If you do not allow us to collect or process required personal information or withdraw consent for required purposes, you may not be able to access or use certain features of the Service.

9. Children's Privacy

CrickTeams is a family-friendly cricket team management platform suitable for all ages. Our service does not contain age-restricted content and is designed to help cricket teams, clubs, and leagues manage their activities effectively.


However, to comply with children's online privacy laws (such as COPPA in the United States), users must be at least 13 years of age to create an account independently. Users under 13 may use the service with parental consent and supervision.


For Users Under 13:

  • Parents or legal guardians must create and manage the account
  • Parents should supervise their child's use of the service
  • Parents can monitor and control their child's activities within the app
  • We recommend parents review this Privacy Policy with their children

For Users Ages 13-18:

Users between 13 and 18 years of age may create accounts independently but should inform their parents or guardians about their use of CrickTeams. We encourage parental involvement in their child's cricket activities and online interactions.


Parent/Guardian Rights:

If you are a parent or guardian and have questions about your child's account or believe your child under 13 has provided us with personal information without your consent, please contact us immediately at info@crickteams.com. We will take prompt steps to delete such information and terminate the account if necessary.


Parents and guardians have the right to:

  • Review their child's personal information
  • Request deletion of their child's personal information
  • Refuse to allow further collection or use of their child's information
  • Receive notice before any material changes to this privacy policy regarding children

10. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your own, including the United States and other countries where our service providers operate.


When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include:


  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions by relevant authorities
  • Compliance with applicable data transfer frameworks

11. Third-Party Links and Services

Our Service may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third-party services.


We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services before providing them with your personal information.

12. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):


  • Right to know what personal information we collect, use, and disclose
  • Right to request deletion of your personal information
  • Right to opt-out of the sale of personal information (Note: We do not sell personal information)
  • Right to non-discrimination for exercising your rights

To exercise these rights, contact us at info@crickteams.com with "California Privacy Rights" in the subject line.

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):


  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making

Our legal basis for processing your information includes: consent, contractual necessity, legal obligations, and legitimate interests.

14. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. For detailed information about our use of cookies, please refer to our Cookie Policy.


You can control cookies through your browser settings and opt-out of certain third-party analytics services.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:


  • Update the "Last Updated" date at the top of this policy
  • Notify you through the app or via email for material changes
  • Obtain your consent if required by law

The revised policy will be effective 30 days after it is posted, unless otherwise stated. Your continued use of the Service after the effective date constitutes acceptance of the revised Privacy Policy. We recommend that you periodically review this page to stay informed about our privacy practices.

16. Contact Us / Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:


CrickTeams
4256 Vallonia Dr
NC 27519
United States of America
Email: info@crickteams.com
Support Email: support@crickteams.com


We will address your concerns in accordance with applicable law and typically respond within 30 days.

17. App Store Specific Information

17.1 Content Rating & Age Appropriateness

CrickTeams is a family-friendly application suitable for all ages. Our app contains:

  • No age-restricted content
  • No violence, profanity, or mature themes
  • Sports/cricket-related content only
  • Team management and organizational tools
  • When chat features are implemented, they will include content moderation and safety controls

Appropriate for: Everyone (ESRB: E for Everyone / PEGI: 3+ / Apple: 4+)


17.2 Apple App Store

For users who download our app from the Apple App Store, this Privacy Policy complies with Apple's App Store Review Guidelines. You can manage app permissions through your iOS device Settings > CrickTeams.


17.3 Google Play Store

For users who download our app from Google Play Store, this Privacy Policy complies with Google Play's User Data policies and the Designed for Families program requirements. You can manage app permissions through your Android device Settings > Apps > CrickTeams > Permissions.


17.4 Data Safety Declaration

Both app stores require us to disclose our data collection practices:

  • Data collected: Personal info (name, email, phone, date of birth), Location, Photos, Usage data, Team/Match data
  • Data shared: With service providers for app functionality only (never sold)
  • Data encryption: Data is encrypted in transit and at rest
  • Data deletion: You can request data deletion at any time

17.5 Future Features

As CrickTeams evolves, we may introduce new features. When we add features that involve new data collection practices, we will:

  • Update this Privacy Policy accordingly
  • Notify users of the changes
  • Request necessary permissions and consents
  • Implement appropriate safety and security measures

Summary

This Privacy Policy is effective as of October 29, 2025, and applies to all users of CrickTeams' website and mobile applications.


Key Points:

  • CrickTeams is a family-friendly cricket team management platform with no age-restricted content
  • We collect only the information necessary to provide our team management services
  • Your data is encrypted and secure
  • We never sell your personal information
  • You have full control over your data with rights to access, correct, and delete
  • Users under 13 require parental consent and supervision

We are committed to protecting your privacy and handling your data responsibly. If you have any questions or concerns, please don't hesitate to contact us at info@crickteams.com.